Refund policy

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Returns

Please choose carefully when placing your order. Due to the delicate and hygienic nature of hosiery, we’re unable to offer refunds for change of mind or if items have been worn.

All sale items are final and cannot be returned or exchanged.

If you’ve received the wrong item and meet the conditions below, you may be eligible for a return for store credit:

  • Items must be returned within 7 days of delivery
  • Items must be unworn, unwashed, and in original packaging
  • Return shipping costs are the responsibility of the customer

Once received, all returns will be assessed by our team. Approved returns will be issued as store credit to the value of the item.

Please note, we reserve the right to decline returns that do not meet these conditions. If this occurs, you will be notified via email.

Exchanges & Faulty Items

We do not offer exchanges for change of mind.

If your item arrives faulty or damaged, please contact us within 7 days of delivery at info@thetightstribe.com, including your order number and a photo of the item.

We review each case individually and will always aim to provide a fair and considered solution.