Shipping policy

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Shipping

All orders are processed within 3–5 business days (excluding weekends and public holidays) from the time you receive your order confirmation email. You’ll receive a second email once your order has been dispatched, along with tracking details.

Shipping Rates

Shipping costs are calculated at checkout based on your location. Your total will be shown before you complete your purchase.

All deliveries are made during standard business hours on business days, and you’ll receive updates via the email provided at checkout.

Shipping Timeframes

Estimated delivery times vary depending on your location. For the most accurate estimate, we recommend using the Australia Post shipping calculator.

Australia

  • Parcel Post: 3–5 business days
  • Express Post: 2–3 business days

International (New Zealand & USA)

  • Economy Air: 25+ business days
  • Standard: 10–15 business days
  • Express: 7–10 business days

Tracking Your Order

Once your order has been shipped, you’ll receive a tracking number via email. Please allow up to 48 hours for tracking to update.

If your order hasn’t arrived within 5 business days of receiving your shipping confirmation, please reach out to us at info@thetightstribe.com with your name and order number, and we’ll look into it for you.